Workplace Safety & Respect Policy

Sleep & Wake Clinic is committed to maintaining a respectful, safe, and professional environment for all patients, staff, and visitors.

Policy last reviewed: July 2025

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A Culture of Mutual Respect

At Sleep & Wake Clinic, we believe that kindness, respect, and professionalism create the foundation for effective healthcare. This applies across all spaces including our clinics, virtual care appointments, and all forms of communication.

Inappropriate, aggressive, or disrespectful behavior is not welcomed. Our team is here to help, and we ask that all interactions remain courteous and constructive.

Behaviors We Encourage

  • Respectful and patient communication
  • Compassion toward our staff and other patients
  • Understanding during busy or delayed periods
  • Partnership in care and shared responsibility

Our Commitment to You

  • A safe, inclusive, and supportive environment
  • Professionalism and empathy in all interactions
  • Clear communication and timely care
  • Zero acceptance of discrimination or harassment

Sleep & Wake Clinic is committed to accessibility for all patients and staff, including those with disabilities or differing communication needs.

Reporting Concerns

If you experience or witness behavior that does not align with our Workplace Safety & Respect Policy, we encourage you to report it directly. All concerns are handled with care, professionalism, and confidentiality.

Email: admin@sleepwakeclinic.com

Phone: 1-403-474-0800

“Respect is the foundation of compassionate care. We’re proud to foster an environment where every patient and staff member feels safe and valued.”
Dr. Hajiazim, Medical Director of The Sleep & Wake Clinic